<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0"><channel><title><![CDATA[Lee's Substack]]></title><description><![CDATA[Third-generation pool builder turned COO. 30+ years designing and building luxury pools and water features on the Gulf Coast. Sharing what the industry taught me about craft, design, and building things that last.]]></description><link>https://mrrussellpools.substack.com</link><image><url>https://substackcdn.com/image/fetch/$s_!dRR9!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9e925ae3-ce98-40e0-b017-c005ccd9d7fc_698x698.jpeg</url><title>Lee&apos;s Substack</title><link>https://mrrussellpools.substack.com</link></image><generator>Substack</generator><lastBuildDate>Sat, 11 Jul 2026 04:13:12 GMT</lastBuildDate><atom:link href="https://mrrussellpools.substack.com/feed" rel="self" type="application/rss+xml"/><copyright><![CDATA[Lee Russell]]></copyright><language><![CDATA[en]]></language><webMaster><![CDATA[mrrussellpools@substack.com]]></webMaster><itunes:owner><itunes:email><![CDATA[mrrussellpools@substack.com]]></itunes:email><itunes:name><![CDATA[Lee Russell]]></itunes:name></itunes:owner><itunes:author><![CDATA[Lee Russell]]></itunes:author><googleplay:owner><![CDATA[mrrussellpools@substack.com]]></googleplay:owner><googleplay:email><![CDATA[mrrussellpools@substack.com]]></googleplay:email><googleplay:author><![CDATA[Lee Russell]]></googleplay:author><itunes:block><![CDATA[Yes]]></itunes:block><item><title><![CDATA[Margin Is Not a Number]]></title><description><![CDATA[What two crises taught me about options]]></description><link>https://mrrussellpools.substack.com/p/margin-is-not-a-number</link><guid isPermaLink="false">https://mrrussellpools.substack.com/p/margin-is-not-a-number</guid><dc:creator><![CDATA[Lee Russell]]></dc:creator><pubDate>Tue, 31 Mar 2026 13:03:27 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!Erxn!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff2e8f937-5e42-4ecb-8312-ff2f4b90b5ae_1080x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!Erxn!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff2e8f937-5e42-4ecb-8312-ff2f4b90b5ae_1080x1080.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!Erxn!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff2e8f937-5e42-4ecb-8312-ff2f4b90b5ae_1080x1080.png 424w, https://substackcdn.com/image/fetch/$s_!Erxn!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff2e8f937-5e42-4ecb-8312-ff2f4b90b5ae_1080x1080.png 848w, https://substackcdn.com/image/fetch/$s_!Erxn!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff2e8f937-5e42-4ecb-8312-ff2f4b90b5ae_1080x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!Erxn!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff2e8f937-5e42-4ecb-8312-ff2f4b90b5ae_1080x1080.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!Erxn!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff2e8f937-5e42-4ecb-8312-ff2f4b90b5ae_1080x1080.png" width="1080" height="1080" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/f2e8f937-5e42-4ecb-8312-ff2f4b90b5ae_1080x1080.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1080,&quot;width&quot;:1080,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:100453,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://mrrussellpools.substack.com/i/192668057?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff2e8f937-5e42-4ecb-8312-ff2f4b90b5ae_1080x1080.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!Erxn!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff2e8f937-5e42-4ecb-8312-ff2f4b90b5ae_1080x1080.png 424w, https://substackcdn.com/image/fetch/$s_!Erxn!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff2e8f937-5e42-4ecb-8312-ff2f4b90b5ae_1080x1080.png 848w, https://substackcdn.com/image/fetch/$s_!Erxn!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff2e8f937-5e42-4ecb-8312-ff2f4b90b5ae_1080x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!Erxn!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff2e8f937-5e42-4ecb-8312-ff2f4b90b5ae_1080x1080.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p><em>This is the sixth in a weekly series on legacy, structure, and what it means to build something that lasts.</em></p><p><em>The first five articles covered legacy, sequencing, standards, people, and partnership. This week I am going to the financial foundation that holds all of it up. Margin is not what is left over after you do the work. It is what makes the work possible.</em></p><div><hr></div><p>Margin is not a financial metric. Well, technically it is. But it is much more than a metric. It is a values statement.</p><p>How you protect it reveals what you believe about your work, your people, and your future. And what it actually gives you, more than anything else, is options.</p><p>Every decision that stays in your hands instead of getting forced on you traces back to the same source.</p><div><hr></div><p>Thin margin doesn&#8217;t announce itself. It arrives quietly, and then the decisions start.</p><p>Cash tightens. The slow season lasts a week longer than expected. A piece of equipment fails. A hire doesn&#8217;t work out. Any one of those absorbs the buffer. Two of them at once become a crisis.</p><p>When cash is tight, the business starts making decisions it would never make from strength. Materials get substituted. People get let go. Subcontractors get cut and the work gets brought in house. Not as a strategic choice but as a survival move. There is a difference between the two, and everyone in the field can feel it.</p><p>Quality follows. Not immediately. But it follows.</p><p>And in a small business, when the owner has to choose between making payroll and taking a draw, the owner stops getting paid. I watched it happen. Good operators, good people, carrying their business on their back. Taking out loans to make payroll, working without a paycheck because there was no other option.</p><p>That is what thin margin actually costs. Not a line on a spreadsheet. A person.</p><div><hr></div><p>In 2008 the bubble popped.</p><p>Work dried up almost overnight. The phone stopped ringing the way it had. Projects stalled. Clients disappeared. The pool industry took a hard hit and it lasted longer than most people expected.</p><p>Companies without a war chest had no options. They couldn&#8217;t hold their people. They couldn&#8217;t hold their prices. They couldn&#8217;t hold on.</p><p>We had one. We had protected margin through the good years. Not because we knew what was coming, but because we believed in being prepared. When work got scarce, we could drop our prices to compete for what was available. Not because we had to. Because we could afford to.</p><p>I watched competitors go under during that stretch. Not because they built bad pools. Not because they didn&#8217;t work hard. Because when the pressure arrived, the options were already gone.</p><p>Margin is what buys you time when the market turns against you. Without it, a slow season isn&#8217;t a rough patch. It is the end.</p><div><hr></div><p>Twelve years later, COVID hit. The cycle turned again.</p><p>Materials and labor skyrocketed. Lead times stretched to months. Products that had always been available became scarce. The industry was overwhelmed with demand and couldn&#8217;t supply it.</p><p>We bought in bulk before the spike. We stocked scarce products in our warehouse so we had them when we needed them. We could offer better benefits to keep our people when everyone else was losing theirs.</p><p>The whole industry had cover to raise prices. Demand was there, costs were up, and no one could argue with it. We raised prices too.</p><p>But not because we had to. Because the market gave us the opportunity. That is the distinction.</p><p>Margin is what determines which version of that decision you get to make.</p><div><hr></div><p>This is what margin actually buys.</p><p>A survival buffer. A slow season, an equipment failure, or a bad hire stays a setback and not a catastrophe.</p><p>The ability to reinvest. Better equipment, stronger people, improved systems. Funded from what you built, not from debt.</p><p>The ability to walk away from bad clients, bad jobs, and bad situations. You cannot walk away from anything when you need every dollar that comes through the door.</p><p>The ability to compete on value, not price. When you race to the bottom, you train your customers to expect it and your competitors to match it. Margin forces you to build something worth paying for.</p><p>The ability to capture upside. When the market moves in your favor, margin-protected businesses can take full advantage of it. Thin-margin businesses are too busy surviving to notice.</p><p>The ability to sell. When the time comes, buyers run due diligence on margin first. It tells them everything about the health of the business and the discipline of the operator. Margin built over years is one of the most valuable assets you can hand off.</p><p>Options. At every turn. In every season. Under every kind of pressure.</p><p>One thing you learn after enough years in business is that economic cycles are predictable in one way: they always turn. It is never good for long. It is never bad for long. We saw it in 2008 when the market collapsed and the work disappeared. We saw it again in COVID when demand exploded and supply couldn&#8217;t keep up. Two different crises, two different directions. The same lesson both times. Every business rides the highs and absorbs the lows. Margin is what keeps the line straight through all of it.</p><p>Margin is not what is left over after you do the work. It is what you build intently so that every hard decision stays a choice and not a forced move.</p><div><hr></div><p>At Great American Waterfall, margin is not negotiated away. It is protected.</p><p>Not because we are rigid. Because we understand what it makes possible. The standards we have built, the people, the partners, the equipment, the ability to hold the line when the pressure arrives. None of it holds without the financial foundation underneath it.</p><p>Margin is not a number. It is what keeps everything else true.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://mrrussellpools.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://mrrussellpools.substack.com/subscribe?"><span>Subscribe now</span></a></p><p></p>]]></content:encoded></item><item><title><![CDATA[What the Dirt Taught Me]]></title><description><![CDATA[The dirt is different. The standard is not.]]></description><link>https://mrrussellpools.substack.com/p/what-the-dirt-taught-me</link><guid isPermaLink="false">https://mrrussellpools.substack.com/p/what-the-dirt-taught-me</guid><dc:creator><![CDATA[Lee Russell]]></dc:creator><pubDate>Tue, 24 Mar 2026 13:03:42 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!nBpi!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fda29b7fa-aacc-4246-8ac2-a7ce7af4904b_1223x1194.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!nBpi!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fda29b7fa-aacc-4246-8ac2-a7ce7af4904b_1223x1194.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!nBpi!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fda29b7fa-aacc-4246-8ac2-a7ce7af4904b_1223x1194.png 424w, https://substackcdn.com/image/fetch/$s_!nBpi!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fda29b7fa-aacc-4246-8ac2-a7ce7af4904b_1223x1194.png 848w, https://substackcdn.com/image/fetch/$s_!nBpi!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fda29b7fa-aacc-4246-8ac2-a7ce7af4904b_1223x1194.png 1272w, https://substackcdn.com/image/fetch/$s_!nBpi!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fda29b7fa-aacc-4246-8ac2-a7ce7af4904b_1223x1194.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!nBpi!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fda29b7fa-aacc-4246-8ac2-a7ce7af4904b_1223x1194.png" width="1223" height="1194" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/da29b7fa-aacc-4246-8ac2-a7ce7af4904b_1223x1194.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1194,&quot;width&quot;:1223,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:342127,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://mrrussellpools.substack.com/i/191924423?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fda29b7fa-aacc-4246-8ac2-a7ce7af4904b_1223x1194.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!nBpi!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fda29b7fa-aacc-4246-8ac2-a7ce7af4904b_1223x1194.png 424w, https://substackcdn.com/image/fetch/$s_!nBpi!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fda29b7fa-aacc-4246-8ac2-a7ce7af4904b_1223x1194.png 848w, https://substackcdn.com/image/fetch/$s_!nBpi!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fda29b7fa-aacc-4246-8ac2-a7ce7af4904b_1223x1194.png 1272w, https://substackcdn.com/image/fetch/$s_!nBpi!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fda29b7fa-aacc-4246-8ac2-a7ce7af4904b_1223x1194.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p><em>This is the fifth in a weekly series on legacy, structure, and what it means to build something that lasts.</em></p><p><em>The first four articles were inward: legacy, sequencing, standards, people. This week the lens turns outward. Every serious builder I have ever met has been shaped by an environment that didn&#8217;t forgive shortcuts. This is what south Louisiana taught me, and what I found when I met the people who had been taught the same way somewhere else.</em></p><div><hr></div><p>Every builder has an environment that shaped them. Mine was south Louisiana.</p><p>Shallow water tables that sit just beneath the surface. Heavy seasonal rain that saturates everything it touches. Soils that shift without warning: soft river silt deposited from the mighty Mississippi. Or dense sticky black clay from reclaimed swamps the locals call blackjack. Perhaps clay that swells, moves, and holds water like a fist. Or even better, whole cypress trees fallen and covered by years of hurricanes.</p><p>In that environment, the ground is not neutral. It is active. It applies pressure from the moment you disturb it, and it exposes every assumption you made before you ever broke ground. You cannot hide poor planning in south Louisiana. The environment finds it.</p><p>That is not unique to south Louisiana. Every serious builder I have ever met has a version of that story. The ground is different. The lesson is the same.</p><div><hr></div><p>When I joined Tributary Revelation in 2018, I expected to find talented people. I did not expect to find people who had all been taught by the same unforgiving teacher.</p><p>Tributary is a nationwide network of designers, builders, landscape architects, and contractors who collaborate to create the industry&#8217;s premier outdoor living environments. The membership is vetted. The standard for entry is high. What I found when I got inside was a group of builders who had each been shaped by an environment that didn&#8217;t forgive shortcuts.</p><p>One builds in sugar sand so unstable that the soil has to be completely removed before a pool can go in. Extensive formwork just to have something solid enough to build on. Another builds into rock that sits as shallow as my water table. Except his answer isn&#8217;t drainage design, it&#8217;s blasting. Another works in climates where freezing temperatures dictate not just how you build but when. Entire seasons that shut the work down whether you are ready or not.</p><p>Every one of them had been taught by their environment. Every one of them had learned the same thing.</p><p>The dirt is different everywhere. The standard is the same. But how you meet that standard, the solutions, the process, the decisions made before the first shovel goes in, those look different depending on what the ground demands of you. That is the point. The standard doesn&#8217;t change. The work required to hold it does.</p><div><hr></div><p>Let me tell you what south Louisiana&#8217;s version of that lesson looks like.</p><p>Water is what helps keep a gunite pool in the ground. The weight of the pool water acts as a counterbalance to the groundwater pressing up from below. Remove the water without accounting for what is underneath, and the pool becomes a boat.</p><p>We had built a pool in the 1980s. Solid work. Built right. Years later I was called back to refinish the interior. Standard job. We began to drain it.</p><p>Because of the clay beneath that pool, every relief hole we drilled through the shell plugged immediately. The clay didn&#8217;t want to let go. The pump was pulling water out faster than the pressure below could equalize.</p><p>Then we heard the pop.</p><p>And felt the pool move.</p><p>Luckily, we never tied our pool decks to our pool shells, as many pool builders customarily do. That decision was already made long before that day. We put bags of concrete on the beam to hold it down while the water levels equalized. It jumped about an inch. We held it, and it settled back down.</p><p>I&#8217;ve seen them jump four feet.</p><p>When a pool jumps four feet, it rarely comes up evenly. One end lifts while the other holds. The shell tilts. Every plumbing connection attached to it shatters. If the deck was tied to the pool with rebar rods, the deck comes up with it. One end of the backyard lifted clean out of the ground.</p><p>Those pools have to be torn out and rebuilt. Every time.</p><p>The ground doesn&#8217;t care how good the original work was. It applies pressure every time you touch it, and it finds whatever you didn&#8217;t plan for.</p><div><hr></div><p>That is what Tributary conversations sound like.</p><p>Not credentials. Not portfolios. Problem solving. Technique. And underneath all of it: a shared refusal to compromise.</p><p>You don&#8217;t talk your way around an environment like south Louisiana. You don&#8217;t negotiate with rock or sugar sand or a frozen work site. The environment tests the standard and you either meet it or you don&#8217;t. Every Tributary member I have sat with has been shaped by that reality in their own market. They have each built in conditions that demanded their best and punished anything less.</p><p>What surprised me most when I got into those conversations was how few easy environments there actually are. I had assumed south Louisiana was exceptional. It isn&#8217;t. It is just one version of a difficult truth that serious builders face everywhere.</p><p>The collaboration that comes out of that shared experience is different from anything else in the industry. We help each other regardless of market, regardless of geography, regardless of what problem is on the table. Because the problems are different and the standard is not.</p><div><hr></div><p>At Great American Waterfall, this is the conviction we bring to every external relationship we enter.</p><p>The standard does not stop at the edge of our own operation. It extends into the partners we choose, the networks we are part of, the builders we serve. We are deliberate about who we build alongside. Because who you build alongside is part of the standard.</p><p>It runs both directions. We hold our partners to it. And the partners who work with our products can trust them because of it. That trust is not a marketing position. It is a standard held under pressure, every time, before anyone is watching.</p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://mrrussellpools.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption"></p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div>]]></content:encoded></item><item><title><![CDATA[The People Carry the Standard]]></title><description><![CDATA[What got back to me]]></description><link>https://mrrussellpools.substack.com/p/the-people-carry-the-standard</link><guid isPermaLink="false">https://mrrussellpools.substack.com/p/the-people-carry-the-standard</guid><dc:creator><![CDATA[Lee Russell]]></dc:creator><pubDate>Tue, 17 Mar 2026 13:03:16 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!I4le!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcefd2e42-6e81-4df9-8daf-20d0d724a735_1080x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!I4le!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcefd2e42-6e81-4df9-8daf-20d0d724a735_1080x1080.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!I4le!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcefd2e42-6e81-4df9-8daf-20d0d724a735_1080x1080.png 424w, https://substackcdn.com/image/fetch/$s_!I4le!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcefd2e42-6e81-4df9-8daf-20d0d724a735_1080x1080.png 848w, https://substackcdn.com/image/fetch/$s_!I4le!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcefd2e42-6e81-4df9-8daf-20d0d724a735_1080x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!I4le!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcefd2e42-6e81-4df9-8daf-20d0d724a735_1080x1080.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!I4le!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcefd2e42-6e81-4df9-8daf-20d0d724a735_1080x1080.png" width="1080" height="1080" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/cefd2e42-6e81-4df9-8daf-20d0d724a735_1080x1080.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1080,&quot;width&quot;:1080,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:55795,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://mrrussellpools.substack.com/i/191207059?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcefd2e42-6e81-4df9-8daf-20d0d724a735_1080x1080.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!I4le!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcefd2e42-6e81-4df9-8daf-20d0d724a735_1080x1080.png 424w, https://substackcdn.com/image/fetch/$s_!I4le!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcefd2e42-6e81-4df9-8daf-20d0d724a735_1080x1080.png 848w, https://substackcdn.com/image/fetch/$s_!I4le!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcefd2e42-6e81-4df9-8daf-20d0d724a735_1080x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!I4le!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcefd2e42-6e81-4df9-8daf-20d0d724a735_1080x1080.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p><em>This is the fourth in a weekly series on legacy, structure, and what it means to build something that lasts.</em></p><p><em>Last week I wrote about the first compromise: what it looks like when a standard begins to drift and why the first time is never the last. This week I am going one level deeper. You can hold a standard yourself. But that is not enough. At some point it has to live in the people around you.</em></p><p><em>This is how that happens.</em></p><div><hr></div><p>You cannot hold a standard alone.</p><p>You can set it. You can model it. You can defend it every time it costs something. But you cannot be in every room, on every job, in every conversation where the pressure shows up and the temptation of the easy path is right there.</p><p>At some point, the standard has to leave you. It has to live in the people around you. Not because they were told to carry it, but because they chose to.</p><p>That is the only version of a standard worth building.</p><div><hr></div><p>It got back to me the way these things always do. A conversation I wasn&#8217;t part of. Someone on my crew, pushing back on the way a filter and plumbing system was being set up, said it plainly.</p><p>&#8220;That&#8217;s not how Lee does it.&#8221;</p><p>I wasn&#8217;t there. I hadn&#8217;t sent instructions. Nobody called me to ask.</p><p>They knew. And they knew why.</p><p>My filter sets were obviously mine. Everyone knew my work by how it looked, how it functioned, and how easy it was to get back into. It wasn&#8217;t branded. It didn&#8217;t have my name on it. But anyone who had spent time around my jobs knew them on sight. The standard wasn&#8217;t an idea. It was visible in every system I touched. It showed in the equipment I chose as well. Every piece was the best on the market. It fit together easily and cleanly. Consistent, not a mixed bag. The standard started before the first fitting was ever placed.</p><div><hr></div><p>I had always plumbed and set up my systems with the future in mind. Not the job in front of me. The job after that. The service call two years from now. The technician who would show up with no context, no history, no idea what decisions had been made or why. And the homeowner who would live with those decisions long after we left their backyard.</p><p>I never wanted to put the next guy in a tough spot.</p><p>I had been that guy. Growing up, I had been on jobs that weren&#8217;t technically wrong. The work passed inspection. Nothing had failed. But when it came time to service or replumb, it was a pain in the ass. Whoever built it hadn&#8217;t thought past themselves. They built for the job, not for what came after.</p><p>I never forgot that feeling. And I never wanted to be the reason someone else had it.</p><p>That was the reason. Not a rule I posted on a wall. Not a line in a training document. A reason I gave my team every time the standard came up, which was often, because the standard always comes up.</p><p>When the margin gets tight, the temptation is to compromise. To tuck things where they fit instead of where they should go. To build for the handoff, not for service. To swap the right piece of equipment for a cheaper one that fits the budget. To think about today and not about the person who inherits what you built.</p><p>I didn&#8217;t want that. And my team knew I didn&#8217;t want it. Not because I told them what to do, but because I told them why it mattered.</p><div><hr></div><p>There is a difference between a rule and a reason. It matters more than most leaders realize.</p><p>A rule requires enforcement. Someone has to be watching, checking, correcting. The moment the authority leaves the room, the rule becomes optional. People follow it when it&#8217;s easy and negotiate around it when it isn&#8217;t.</p><p>A reason gets carried. When someone understands why a standard exists, when they can trace it directly to the quality of the work, the integrity of what was promised, the person who comes next, they don&#8217;t need supervision. They need alignment. And alignment travels.</p><p>That&#8217;s what my crew had. They weren&#8217;t quoting a policy when they said &#8220;that&#8217;s not how Lee does it.&#8221; They were defending something they believed in. The standard had become theirs.</p><p>That is what it looks like when a standard has taken hold.</p><div><hr></div><p>It doesn&#8217;t happen by accident. And it doesn&#8217;t happen quickly.</p><p>It requires patience. Explaining the why when it is faster to just say what. When you&#8217;re on a job and the clock is running, stopping to explain the reasoning feels like a cost. It is. It&#8217;s an investment that pays out over years, not days.</p><p>It requires consistency. The reason has to be the same every time. If the standard shifts with the pressure, if the why changes depending on the margin or the customer, people file that away. They learn the real standard, not the stated one. And they build their behavior around what they actually observe.</p><p>And it requires that the reason be true. You cannot manufacture conviction. You cannot talk about the next guy if you&#8217;ve never actually thought about the next guy. People know the difference between a leader who believes what they say and one who says what sounds right. They are watching, and they are calibrating, long before you realize it.</p><p>The standard only travels as far as the truth behind it.</p><div><hr></div><p>At Great American Waterfall, this is the work. Not writing the rule. Not enforcing the policy. Building a team that understands the why so completely that they carry the standard into rooms we haven&#8217;t been in yet.</p><p>That starts with developing the people already in the room. It continues in how we hire as we grow. It shows in what we take time to explain, even when it&#8217;s slower, even when the job is running, even when it would be easier to just say what and move on.</p><p>The goal is not a team that follows the standard when we are watching.</p><p>The goal is a team that would say it themselves. That&#8217;s not how we do it.</p><div><hr></div><p>That&#8217;s not how Lee does it.</p><p>I&#8217;ll take that.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://mrrussellpools.substack.com/p/the-people-carry-the-standard?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://mrrussellpools.substack.com/p/the-people-carry-the-standard?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://mrrussellpools.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Thanks for reading Lee's Substack! Subscribe for free to receive new posts and support my work.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div><p></p>]]></content:encoded></item><item><title><![CDATA[The First Compromise]]></title><description><![CDATA[The decision has already been made]]></description><link>https://mrrussellpools.substack.com/p/the-first-compromise</link><guid isPermaLink="false">https://mrrussellpools.substack.com/p/the-first-compromise</guid><dc:creator><![CDATA[Lee Russell]]></dc:creator><pubDate>Tue, 10 Mar 2026 20:16:11 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!pOCt!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F018f1705-08b8-472d-93d9-15db516b673b_1080x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!pOCt!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F018f1705-08b8-472d-93d9-15db516b673b_1080x1080.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!pOCt!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F018f1705-08b8-472d-93d9-15db516b673b_1080x1080.png 424w, https://substackcdn.com/image/fetch/$s_!pOCt!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F018f1705-08b8-472d-93d9-15db516b673b_1080x1080.png 848w, https://substackcdn.com/image/fetch/$s_!pOCt!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F018f1705-08b8-472d-93d9-15db516b673b_1080x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!pOCt!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F018f1705-08b8-472d-93d9-15db516b673b_1080x1080.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!pOCt!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F018f1705-08b8-472d-93d9-15db516b673b_1080x1080.png" width="1080" height="1080" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/018f1705-08b8-472d-93d9-15db516b673b_1080x1080.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1080,&quot;width&quot;:1080,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:842216,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://mrrussellpools.substack.com/i/190547393?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F018f1705-08b8-472d-93d9-15db516b673b_1080x1080.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!pOCt!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F018f1705-08b8-472d-93d9-15db516b673b_1080x1080.png 424w, https://substackcdn.com/image/fetch/$s_!pOCt!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F018f1705-08b8-472d-93d9-15db516b673b_1080x1080.png 848w, https://substackcdn.com/image/fetch/$s_!pOCt!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F018f1705-08b8-472d-93d9-15db516b673b_1080x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!pOCt!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F018f1705-08b8-472d-93d9-15db516b673b_1080x1080.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p><em>This is the third in a weekly series on legacy, structure, and what it means to build something that lasts.</em></p><p><em>Last week I wrote about sequencing - why growth scales what you&#8217;ve built, not what you wish you&#8217;d built. This week I&#8217;m going one level deeper: what happens to the standard itself when the pressure is real and the easy path is right there.</em></p><p><em>I&#8217;ve watched it fail more times than I can count. It almost always started the same way.</em></p><div><hr></div><p>The standard doesn&#8217;t fail all at once.</p><p>It fails the first time someone decides that the pressure of the moment is greater than the conviction behind the work. That decision is rarely dramatic. It doesn&#8217;t look like a failure. It looks like a reasonable response to a difficult situation.</p><p>In 35 years of building pools, I watched it happen more times than I can count. And it almost always started the same way.</p><div><hr></div><p>There are two moments that begin the drift.</p><p>The first is the financial squeeze. The job is tight. The margin is thin. Something costs more than it should. And someone &#8212; maybe you, maybe someone you trusted &#8212; decides to substitute a material, compress a timeline, or skip a step that felt optional in the moment.</p><p>In the pool industry, I saw this most often in the reinforcement steel. The wrong size. The wrong spacing. Decisions made before the concrete was ever poured &#8212; invisible once the job was done. Sometimes the only way to know was to get in and look &#8212; and even then, you had to know what you were looking for. Sometimes a small crack, a slight movement in the structure that only someone who knew what to look for would notice. The homeowner had no idea. The pool looked fine.</p><p>Until it didn&#8217;t.</p><p>I&#8217;ve stood in front of homeowners and explained what was failing and why. The reaction was almost always the same &#8212; shock, anger, disappointment. And then the line that never got easier to hear: &#8220;We wanted to use you guys, but you were too expensive.&#8221;</p><p>The repair was exponentially more expensive than building it right would have been. Every time.</p><p>It gets justified quickly. We&#8217;ll make it up on the next job. The customer will never know. It&#8217;s close enough.</p><p>And maybe it holds. That time.</p><p>My dad had a saying about that. Close enough is only good for horseshoes and hand grenades.</p><p>But the decision has already been made. Not just about that job &#8212; about what kind of company you are willing to be when it costs something to hold the line. The people who work for you saw it too. They filed it away. They now know where the line actually is.</p><p>The second moment is the customer capitulation. A client pushes back on price. A competitor comes in lower. And rather than hold the number that reflects the work, reflects the standard, you match it. You tell yourself it&#8217;s a relationship investment. A loss leader. A one-time exception.</p><p>I had a competitor &#8212; also a friend &#8212; who took a job I walked away from. After it was done he asked me how I knew that client would be a problem. The honest answer was that I didn&#8217;t know the client would be a problem. I knew the job couldn&#8217;t be built to the standard at that price. There was no way to do it right without compromise. The client didn&#8217;t realize the compromise would result in a poor project. My competitor couldn&#8217;t collect full payment.</p><p>Nobody won. Except the standard.</p><p>It rarely stays a one-time exception. The second compromise is always easier than the first &#8212; because the decision has already been made once. The precedent is set. What used to be the line is now just a starting point for negotiation.</p><p>Both moments feel like flexibility. Both moments feel like good business. But they are not flexibility &#8212; they are the first compromise. And the first is never the last.</p><div><hr></div><p>A standard is not a rule on a wall. It is not a mission statement or a values document.</p><p>A standard is only worth holding if you can explain why it exists. Not every process is a standard. Not every requirement is a conviction. The ones worth holding are the ones traceable directly to the quality of the work, the safety of the structure, the integrity of what you promised.</p><p>A standard is a decision made under pressure.</p><p>Anyone can hold a standard when it&#8217;s easy. When the margin is healthy, when the customer is happy, when the job is going well &#8212; holding the standard costs nothing. It proves nothing.</p><p>The standard is only proven when keeping it costs something. When the squeeze is real. When the customer is unhappy. When the competitor is cheaper. That is the moment the standard either holds or it doesn&#8217;t.</p><p>And the people around you are watching. Every time. They are not judging &#8212; they are calibrating. They are figuring out where the real line is, not the one you talk about, but the one you actually defend. And they will build their own behavior around what they find.</p><div><hr></div><p>This is where most leaders underestimate the problem.</p><p>You cannot hold a standard alone. You can set it. You can model it. But you cannot be in every room, on every job, in every conversation where the pressure shows up and the easy path is right there.</p><p>My team had a saying. &#8220;That&#8217;s not how Lee does it.&#8221;</p><p>And my business partner hated it.</p><p>I&#8217;m sure the new owner is tired of hearing it by now.</p><p>Not because my way was the only way. There are many ways to do a job correctly. But because I had set a standard &#8212; and they had internalized it. They weren&#8217;t quoting a rule. They were carrying a conviction.</p><p>That is what it looks like when a standard has taken hold. It doesn&#8217;t need you in the room anymore.</p><p>But it only gets there through who you hire, what you tolerate, and who you develop. That conversation deserves its own article.</p><div><hr></div><p>At Great American Waterfall, this is not a theoretical conversation. We are building a team and a culture around people who hold the line &#8212; not because we tell them to, but because they are the kind of people who wouldn&#8217;t have it any other way.</p><p>That starts with hiring. It continues in what we reward. It shows in what we refuse.</p><p>We will lose jobs because of it. We will lose customers because of it. We have already.</p><p>The jobs and customers we lose by holding the line are not the ones we were built to serve. And the ones who stay &#8212; they know what they are getting. That is the foundation worth building on.</p><p>The standard. Held under pressure. Every time.</p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://mrrussellpools.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Thanks for reading Lee's Substack! Subscribe for free to receive new posts and support my work.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div>]]></content:encoded></item><item><title><![CDATA[Ready, Fire, Aim]]></title><description><![CDATA[This is the second in a weekly series on legacy, structure, and what it means to build something that lasts.]]></description><link>https://mrrussellpools.substack.com/p/ready-fire-aim</link><guid isPermaLink="false">https://mrrussellpools.substack.com/p/ready-fire-aim</guid><dc:creator><![CDATA[Lee Russell]]></dc:creator><pubDate>Tue, 03 Mar 2026 17:53:19 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!dRR9!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9e925ae3-ce98-40e0-b017-c005ccd9d7fc_698x698.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>This is the second in a weekly series on legacy, structure, and what it means to build something that lasts.</em></p><p><em>Last week I wrote about why I sold Russell Pool Company. This week I&#8217;m writing about how that same lesson &#8212; plan before you build &#8212; applies to every organization that wants to grow without fracturing.</em></p><p><em>My construction crew had a saying for people who got the sequence wrong: ready, fire, aim. My grandfather had a better one: measure twice, cut once.</em></p><p><em>Same lesson. Different direction.</em></p><div><hr></div><p>My construction crew had a saying for people who skipped the planning and rushed the execution. I&#8217;m not sure where it started &#8212; but it stuck.</p><p>Ready, fire, aim.</p><p>They didn&#8217;t mean it as a compliment.</p><p>My grandfather taught me a better way: measure twice, cut once.</p><p>Last week I wrote about why I sold Russell Pool Company &#8212; and what legacy actually means. The short version: legacy is not continuity. It is faithful stewardship during your season of responsibility. That conviction shapes every decision I make at Great American Waterfall today, starting with how we build.</p><p>I spent 35 years building pools and learning this the right way &#8212; in the dirt, in the planning stages, in the discipline of doing the work in the right order before touching a single material.</p><p>And I learned what happens when someone skips that step.</p><div><hr></div><p>We were called out more times than I can count to fix pools that had failed. Pools that had popped out of the ground. Pools that had cracked under pressure. Not because the builders didn&#8217;t work hard. Not because they didn&#8217;t want to do good work. But because the sequencing was wrong. The planning came after the building. The load arrived before the structure was ready to hold it.</p><p>You cannot fix that from the inside. By the time the failure is visible, the cost of correction has already multiplied. What should have been a planning conversation becomes a rebuilding project.</p><p>That lesson never left me.</p><div><hr></div><p>Scale does not create strength. It reveals it.</p><p>The decisions you make early &#8212; how you manage money, how you design your systems, how you define leadership, how you protect your margins &#8212; these determine how much weight the organization can carry before it breaks. They rarely get attention. They rarely show results right away. But they determine everything.</p><p>Most companies skip this. They chase scale before they&#8217;ve built something that can hold it.</p><p>They spend on marketing early. They chase visibility. They assume that being seen means being ready.</p><p>It doesn&#8217;t. Being seen just adds weight.</p><p>Scale multiplies what already exists. Thin margins get thinner. Unclear systems get more confusing. Reactive leaders get more reactive. What worked at small size breaks at large size &#8212; not because anything changed, but because it was never built to carry that much.</p><p>You cannot market your way out of a building problem. You can only make it heavier.</p><div><hr></div><p>Early momentum disguises this. Revenue rises. Demand grows. The organization looks strong from the outside. But beneath the surface, stress accumulates. Cash tightens. Systems strain. Culture absorbs pressure it was never designed to hold.</p><p>Eventually the weight exceeds what the organization was built to carry. And the fracture becomes visible.</p><p>This is not a growth problem. It is a sequencing problem.</p><div><hr></div><p>This is what changes everything: protect the margin. Define the lanes. Build the process. Spend on what lasts.</p><p>That is what allows growth to make you stronger instead of breaking you.</p><p>At Great American Waterfall, this is the work we&#8217;ve been doing &#8212; not because it is the fastest path, but because it is the right one. We are fixing the process before we add the volume. We are protecting the money before we expand the presence. We are defining the lanes before we add the complexity.</p><p>Some of you may have noticed that Great American Waterfall has been quiet. Not out in front. Not as loud as we may have been. That was not an accident. It was sequencing. We were not ready to add load before we were ready to hold it. That changes this year. New products, new thinking, and new ways of serving the industry are coming &#8212; built the right way, in the right order.</p><p>This is not hesitation. It is stewardship.</p><p>Capital is finite. Bandwidth is finite. Attention is finite. Every move toward scale adds weight. The only question worth asking is whether you&#8217;ve built something that can carry it.</p><div><hr></div><p>A company can look impressive long before it becomes durable. It can grow revenue long before it grows discipline. It can increase in size long before it increases in strength.</p><p>But legacy requires durability.</p><p>Legacy is faithful stewardship during your season of responsibility. It is not created by visibility. It is not the byproduct of survival. It is not something you evaluate at the end and either have or don&#8217;t.</p><p>It is engineered at the beginning.</p><p>It is built when leaders choose discipline over acceleration. When money favors building over appearing. When systems are reinforced before they are stressed. When the foundation is solid before the load arrives.</p><div><hr></div><p>I have spent my career in an industry that makes this concrete &#8212; literally. You do not add water to a vessel that has not been engineered to contain it. You do not pour concrete before the reinforcement is placed. You do not build before you plan.</p><p>My grandfather taught me this long before I understood why.</p><p>Growth will come. But it will scale what you&#8217;ve built &#8212; not compensate for its absence.</p><p>Measure twice. Cut once.</p>]]></content:encoded></item><item><title><![CDATA[Why I Sold a Third Generation Family Business]]></title><description><![CDATA[A third-generation family business that wasn't failing &#8212; and why I sold it anyway]]></description><link>https://mrrussellpools.substack.com/p/why-i-sold-a-third-generation-family</link><guid isPermaLink="false">https://mrrussellpools.substack.com/p/why-i-sold-a-third-generation-family</guid><dc:creator><![CDATA[Lee Russell]]></dc:creator><pubDate>Tue, 24 Feb 2026 16:52:01 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!dRR9!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9e925ae3-ce98-40e0-b017-c005ccd9d7fc_698x698.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<h1>Why I Sold a Third Generation Family Business</h1><p>I&#8217;m often asked how it felt to sell a third-generation family business &#8212; Russell Pool Company in Baton Rouge, Louisiana.</p><p>The question is rarely about mechanics. It&#8217;s about loyalty. How do you sell something your family built? How do you step away from three generations of history?</p><p>For context, Russell Pool Company was not failing. Founded in the 1960s, it operated for more than five decades in south Louisiana. It earned national recognition and industry awards for design and construction. It built custom pools in some of the most demanding soil and climate conditions in the country. In our region and within the industry, it was respected. That is precisely why selling it surprises people.</p><p>But surprise reveals an assumption: that legacy equals continuity. That keeping ownership in the family is inherently honorable. That preservation is the highest form of respect.</p><p>I don&#8217;t believe that.</p><p>Continuity is about possession. Legacy is about stewardship. And stewardship is measured by alignment and responsibility &#8212; not by indefinite control.</p><div><hr></div><p>When I stepped into leadership, nothing about it was automatic. I chose to carry forward a company that had survived for decades in one of the least forgiving construction environments in the country.</p><p>South Louisiana is not easy on structures. Unstable soil, high water tables, extreme heat, and heavy seasonal rain expose weaknesses quickly. In that environment, shortcuts fail and poor engineering is not theoretical &#8212; it is visible. You do not operate successfully there for fifty years without discipline.</p><p>The company had earned national recognition because it upheld standards. Its reputation was built on craftsmanship, sound decision-making, and a deep understanding of what south Louisiana demands from a builder. It did not rely on volume. It relied on execution.</p><p>Carrying that forward required more than protecting a name. It required protecting the standards and systems that made the name mean something.</p><p>That experience reshaped how I think about legacy.</p><div><hr></div><p>Legacy in a business does not live in the brand or the family name. It lives in the standards that hold under pressure, the systems that work without someone forcing them every day, the margins that protect the organization over time, and the ability to hand it off without it falling apart. But it doesn&#8217;t stop there. If your work erodes your integrity, your marriage, or your responsibilities at home, durability becomes selective.</p><p>Legacy cannot be compartmentalized.</p><p>Family businesses carry real strengths &#8212; long-term thinking, loyalty, and accountability to a name. But the risk comes when decisions begin protecting identity more than performance. Standards soften a little at a time. Margins compress &#8220;temporarily.&#8221; Roles are defined by history rather than capability. Nothing appears broken, yet the foundation quietly weakens.</p><p>That was the drift I had to confront &#8212; not just in the business, but in myself.</p><div><hr></div><p>When I evaluated the future of the business, I had to separate pride from responsibility. The question was not whether I could keep it in the family. The question was what kind of legacy I was actually building.</p><p>It would have been possible to continue operating the company for years. The market was strong. The brand was established. The path was clear.</p><p>But legacy is not confined to a business name. It is alignment &#8212; between your work, your convictions, and the life you are responsible for stewarding.</p><p>I had to ask harder questions.</p><p>Was I building something that strengthened my marriage, or something that quietly competed with it?</p><p>Was I building a business my children could learn from, or one that simply consumed me?</p><p>Was I operating from conviction, or from obligation?</p><p>Those questions have nothing to do with margins or market position. They ask whether the way you work is holding up the rest of your life &#8212; or quietly pulling it apart.</p><p>For me, legacy had to be larger than a company.</p><p>It had to honor my wife.</p><p>It had to model intentionality for my children.</p><p>It had to reflect my beliefs &#8212; not just what I was capable of building.</p><p>If the next thirty years simply repeated the previous fifty, that may have preserved continuity. But it would not have advanced the legacy I am personally accountable for.</p><p>Selling the business was not a rejection of its history. It was a decision about alignment.</p><div><hr></div><p>Here is the test I use now: If you stepped away tomorrow, what would degrade first? Would standards slip? Would margins compress? Would quality decline? Would decision-making stall?</p><p>If the answer is yes, the system is fragile. That fragility matters while you are responsible for it. But no individual controls the permanent fate of any organization.</p><p>Legacy is not permanent ownership of outcomes. It is faithful stewardship during your season of responsibility.</p><p>I do not measure my legacy by whether the Russell Pool name endures indefinitely. I measure it by whether I strengthened what I was entrusted with while I held it &#8212; and whether my decisions aligned with my convictions, my family, and my integrity.</p><p>The sale did not diminish that. It clarified it.</p><p>And that would make my grandfather and my dad proud. That is their legacy, more than any company.</p><p>Legacy is not what survives you forever. It is how you lead while you are there.</p><p>That lens now shapes how I approach the systems and organizations I help build today &#8212; including my work at Great American Waterfall.<em>This is the first in a weekly series I&#8217;m writing as COO of Great American Waterfall &#8212; on legacy, structure, and what it means to build something that lasts.</em></p><p><em>I&#8217;m starting where the story starts: why I sold Russell Pool Company, a third-generation family business that wasn&#8217;t failing.</em></p><p><em>The answer surprised people. It still does.</em></p><div><hr></div><p><strong>Why I Sold a Third Generation Family Business</strong></p><p>I&#8217;m often asked how it felt to sell a third-generation family business &#8212; Russell Pool Company in Baton Rouge, Louisiana.</p><p>The question is rarely about mechanics. It&#8217;s about loyalty. How do you sell something your family built? How do you step away from three generations of history?</p><p>For context, Russell Pool Company was not failing. Founded in the 1960s by my grandfather, it operated for more than five decades in south Louisiana. It earned national recognition and industry awards for design and construction. It built custom pools in some of the most demanding soil and climate conditions in the country. In our region and within the industry, it was respected. That is precisely why selling it surprises people.</p><p>But surprise reveals an assumption: that legacy equals continuity. That keeping ownership in the family is inherently honorable. That preservation is the highest form of respect.</p><p>I don&#8217;t believe that.</p><p>Continuity is about possession. Legacy is about stewardship. And stewardship is measured by alignment and responsibility &#8212; not by indefinite control.</p><div><hr></div><p>When I stepped into leadership, nothing about it was automatic. I chose to carry forward a company that had survived for decades in one of the least forgiving construction environments in the country.</p><p>South Louisiana is not easy on structures. Unstable soil, high water tables, extreme heat, and heavy seasonal rain expose weaknesses quickly. In that environment, shortcuts fail and poor engineering is not theoretical &#8212; it is visible. You do not operate successfully there for fifty years without discipline.</p><p>The company had earned national recognition because it upheld standards. Its reputation was built on craftsmanship, conservative decision-making, and a deep understanding of regional constraints. It did not rely on volume. It relied on execution.</p><p>Carrying that forward required more than protecting a name. It required protecting the standards and systems that made the name credible in the first place.</p><p>That experience reshaped how I think about legacy.</p><div><hr></div><p>Legacy in an operating business does not live in branding or lineage. It lives in structure &#8212; in standards that hold under pressure, in systems that function without constant heroics, in margin discipline that protects the organization over time, and in transferability that extends beyond any one individual. But structure is not limited to the business itself. If your work erodes your integrity, your marriage, or your responsibilities at home, durability becomes selective.</p><p>Legacy cannot be compartmentalized.</p><p>Family businesses carry real strengths &#8212; long-term orientation, loyalty, and reputational accountability. But the risk comes when decisions begin protecting identity more than performance. Standards soften incrementally. Margins compress &#8220;temporarily.&#8221; Roles are defined by history rather than capability. Nothing appears broken, yet the structure quietly weakens.</p><p>That was the drift I had to confront &#8212; not just in the business, but in myself.</p><div><hr></div><p>When I evaluated the future of the business, I had to separate pride from responsibility. The question was not whether I could keep it in the family. The question was what kind of legacy I was actually building.</p><p>It would have been possible to continue operating the company for years. The market was strong. The brand was established. The path was clear.</p><p>But legacy is not confined to a business name. It is alignment &#8212; between your work, your convictions, and the life you are responsible for stewarding.</p><p>I had to ask harder questions.</p><p>Was I building something that strengthened my marriage, or something that quietly competed with it?</p><p>Was I building a business my children could learn from, or one that simply consumed me?</p><p>Was I operating from conviction, or from obligation?</p><p>Those questions move beyond margins and market position. They force you to examine whether the structure of your work supports the structure of your life.</p><p>For me, legacy had to be larger than a company.</p><p>It had to honor my wife.</p><p>It had to model intentionality for my children.</p><p>It had to reflect my beliefs &#8212; not just my professional capability.</p><p>If the next thirty years simply repeated the previous fifty, that may have preserved continuity. But it would not have advanced the legacy I am personally accountable for.</p><p>Selling the business was not a rejection of its history. It was a decision about alignment.</p><div><hr></div><p>Here is the test I use now: If you stepped away tomorrow, what would degrade first? Would standards slip? Would margins compress? Would quality decline? Would decision-making stall?</p><p>If the answer is yes, the system is fragile. That fragility matters while you are responsible for it. But no individual controls the permanent fate of any organization.</p><p>Legacy is not permanent ownership of outcomes. It is faithful stewardship during your season of responsibility.</p><p>I do not measure my legacy by whether the Russell Pool name endures indefinitely. I measure it by whether I strengthened what I was entrusted with while I held it &#8212; and whether my decisions aligned with my convictions, my family, and my integrity.</p><p>The sale did not diminish that. It clarified it.</p><p>Legacy is not what survives you forever. It is how you lead while you are there.</p><p>And that would make my grandfather proud. That is his legacy, more than any company.</p><p>That lens now shapes how I approach the systems and organizations I help build today &#8212; including my work at Great American Waterfall.</p><p></p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://mrrussellpools.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Thanks for reading Lee's Substack! Subscribe for free to receive new posts and support my work.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div>]]></content:encoded></item></channel></rss>